We are committed to ensuring the best standards of practice in all our activities. Visitors to our web site can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998 and from 25th May 2018 the GDPR.
The contact details of White Rose Caravan York are
Carol Cadman (Data Controller)
Data collected is on the basis of “legitimate interest” and “legal”. We are required to obtain information on guests who are occupying the caravan to safeguard the interests of the property owner and to be able to process the booking. We are required by law to retain details of the transactions for 7 years. We do not retain credit/debit card details. You are required to supply information in order for the holiday letting contract to be processed. We do not collect excessive data and only collect data that is necessary to process your booking.
Prospective guests interested in requesting more information about a holiday letting can provide contact details via a fill-in form. They cannot be contacted unless such information is given.
We do not obtain “sensitive data” which includes
- race, ethnic origins
- political opinions
- physical or mental health (e.g. disability)
- sexual orientation
- criminal convictions or allegations.
Use of Information
The information collected will be used to contact you to reply to your enquiries and to deal with any bookings that you make. We will not sell your information or transfer it out of the EU. Access to your information (name, dates staying at the property and number of guests) will be available to Cookies Cleaning Crew for housekeeping purposes and also to the management of Goosewood Holiday Park for the purpose of managing your check in on arrival.
Data subject Rights
You have the right to
- Request a copy of all your data we hold in order to check or request portability to another site
- Request deletion or correction of your data we hold
- Withdraw consent previously given for marketing purposes
- Lodge a complaint concerning data or privacy
Please contact email@example.com to request any of the above
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use which include password protection, firewalls and anti virus software. Our database (www.promotemyplace.com) is stored in a secure, password protected location. Only users authorised by us have access to this data. We have awareness training of how to identify phishing scams.
Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.
Any queries relating to our collection or use of personal information should be addressed to firstname.lastname@example.org